1. What is Shear Success Academy?
Shear Success Academy is an online learning platform designed to help beginner and transitioning cosmetologists overcome common obstacles, build their confidence, and grow their careers through courses, books, and resources.
2. How do I purchase a course or book?
To purchase a course or book, simply visit the Courses or Shop section on our website, select your desired product, and complete the checkout process using a credit or debit card.
3. What is the refund policy?
Wecurrently do not offer refunds on digital products but we do offer discounts on future purchases if you are not satisfied with your product.
4. How can I access the courses I’ve purchased?
Once you’ve purchased a course, you’ll receive an email with login instructions. You can access your courses by logging into your account on ShearSuccessAcademy.com and navigating to the “My Courses” section.
5. Are there any prerequisites for the courses?
No prior experience is necessary. Our courses are designed for both beginner and transitioning cosmetologists looking to overcome obstacles and grow their careers.
6. Can I access the courses on mobile devices?
Yes, our courses are fully accessible on mobile devices, including smartphones and tablets, so you can learn on the go.
7. How do I contact customer support?
You can reach our customer support team by emailing us at [email address] or through our contact form on the website. We aim to respond within 24 hours.
8. Do you offer any discounts or promotions?
Yes, we occasionally offer discounts and promotions. Subscribe to our newsletter to stay updated on the latest offers.
9. How can I join the Shear Success community?
When you purchase a course or product, you gain access to our private Facebook group where you can connect with other cosmetologists, share experiences, and receive mentorship from our team.
10. Can I become an affiliate for Shear Success Academy?
Yes, we offer an affiliate program where you can earn commissions by promoting our courses and products. For more information, visit our Affiliate Program page.
If you have any additional questions, feel free to contact us at [email address]. We’re here to help!
This is a place to describe your Return and Refund Policy to buyers.
A Return and Refund policy usually consists of:
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